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Thomson Reuters programs are designed for professional production work. Our system requirements are based on the assumption that professional accounting firms replace their computer hardware and operating systems approximately every three years.
While our software may operate on less powerful hardware and operating systems, we do not believe it will perform at a level suitable for production work in those environments. Of course, as processing speed and RAM are increased, software performance will also improve. We recommend business class computers, which generally offer higher levels of performance than home models when running business applications.
The following links provide access to the general requirements for the current versions of all Enterprise Suite™ and CS Professional Suite® applications. However, some products have more stringent and/or additional requirements beyond those documented in the general requirements sections. Be sure to read the Product-Specific Requirements as well as the general requirements.
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These system requirements apply to each workstation that will run Enterprise Suite and CS Professional Suite applications. Unless otherwise noted under the Product-Specific Requirements, Enterprise Suite and CS Professional Suite applications are fully supported when run on the following operating systems with the latest service packs installed.
When appropriate, Enterprise Suite and CS Professional Suite applications ship with the express version of SQL. If your firm's needs require the full version of SQL, you must use a supported database server. Supported SQL server databases include:
The Windows Vista Home Premium Edition, Windows Vista Home Basic Edition, and Windows XP Home Edition operating systems with the latest service packs installed are supported. However, Microsoft does not recommend them for production environments, as they are designed for home use only.
Enterprise Suite and CS Professional Suite applications are not supported when run on Windows Server 2008 with a core install.
Enterprise Suite and CS Professional Suite applications are not supported when run on operating systems that are no longer supported by the manufacturer. Operating systems no longer supported by Microsoft include Windows 95, Windows 98, Windows Me, and Windows NT 4.0 Workstation. Network operating systems no longer supported by Microsoft include Windows NT 4.0 Server and Windows NT 4 Terminal Server Edition.
Unless they allow for a Windows host control, network attached storage (NAS) devices are not supported as file servers because they do not meet the requirement of using a Windows operating system. NAS devices often use proprietary operating systems that may not handle file locking properly and may cause data corruption and performance issues.
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Some Enterprise Suite and all CS Professional Suite applications require an Intel® or AMD™ processor, with a recommended processor speed of 2 GHz or greater. For GoSystem Tax ES™, processor requirements vary by operating system; see the GoSystem Tax ES section for more information.
For most Enterprise Suite and all CS Professional Suite applications, 2 GB of RAM is recommended. For GoSystem Tax ES, RAM requirements vary by operating system; see the GoSystem Tax ES section for more information.
Most Enterprise Suite and CS Professional Suite applications require Microsoft Word® or Excel® (with the latest service packs installed) to take advantage of certain program features. See the Product-Specific Requirements section for information on which versions of Office applications are supported for each Enterprise Suite or CS Professional Suite application. To ensure compatibility with all Enterprise Suite and CS Professional Suite applications, you need Microsoft Office XP or later.
The CS Professional Suite Accounting Products include the following applications:
A MAPI-compliant email client is required to take advantage of some program features in these applications. See below for the individual product requirements.
A scan station is a workstation that is devoted to scanning documents directly into Adobe Acrobat and subsequently into GoFileRoom via the GoFileRoom ScanFlow and Upload Server add-ins or the CopyFlow utility. Scan stations are typically directly connected to high-speed scanners via SCSI or USB ports.
Scan stations must meet the same requirements as the workstations that run the GoFileRoom ES application and they must also meet the following requirements.
Utility servers host GoFileRoom ES utilities and services such as GoFileRoom Upload Documents, GoFileRoom Auto File Import, GoFileRoom Auto List, and GoFileRoom .NET Local Cache.
Utility servers must meet the same requirements as the GoFileRoom ES application and the scan station.
There are no product-specific requirements for Planner CS.
Internet Explorer 6.0 or higher is required for all Enterprise Suite and CS Professional Suite applications except Client Bookkeeping Solution, GoSystem Audit, and GoSystem Fund.
Some Enterprise Suite and all CS Professional Suite applications require an Internet connection or modem to retrieve licensing information, user bulletins, and/or product updates.
A minimum of a 56 KB or faster modem or persistent high-speed Internet access is required. We recommend a dedicated high-speed connection (e.g., cable modem, DSL, T1, T3, or satellite) to safeguard against interruptions that can occur with a typical phone line connection and to improve performance.
Supported network operating systems are Windows Server 2008, Windows Server 2003 and Window Server 2000, all with the latest service packs installed.
With proper licensing, all Enterprise Suite and CS Professional Suite applications except Client Bookkeeping Solution are supported in a remote server environment using Windows Server 2008, Windows Server 2003 or Windows Server 2000 in application server mode with or without Citrix XP Feature Release 3 or Citrix Presentation Server 4. In the remote server environment, workstation requirements are significantly reduced.
We also offer all applications (including Client Bookkeeping Solution) in a hosted environment. Please contact your Account Manager about the Virtual Office CS opportunities at (800) 726-1040.
Wireless networks are not recommended for use with any Enterprise Suite or CS Professional Suite applications.
A Windows-supported printer capable of data compression and a minimum 2 MB of memory is required. For the extensive print requirements of tax software, we recommend high-speed laser printers, such as Hewlett-Packard's HP 4000 series and HP 8000 series, or Xerox's Docuprint series and Phaser series.
We also recommend that you enable the duplex printing option for your printer, if available.
A monitor with the resolution set to 1024 x 768 or higher is required. We recommend a 17" or larger monitor with a minimum requirement of 15".
Some Enterprise Suite and all CS Professional Suite applications are distributed on CD-ROM and updated periodically via CS Connect™, our electronic communications tool. GoSystem Tax ES CD products are also distributed on CD-ROM with periodic updates available from the Product Assistance website. As an alternative, most CS Professional Suite applications are available for download from the CS website and from the ES website.
Note: GoFileRoom ES, NetClient CS, Web Builder CS, and Virtual Office CS users do not need CD drives because they do not install these applications on their own computers. Instead, they use the Internet to access these products, which are installed on Thomson Reuters servers.
We distribute software update notices and other information via email to users who choose to subscribe to our email subscription service. In addition, some Enterprise Suite and CS Professional Suite products require the use of a MAPI-compliant email program to send client data and other items via email.
We strongly recommend that you set up a ES website account, which enables you to receive important email notifications and gives you access to a variety of other useful services.
A TWAIN-compliant scanner is necessary if you want to scan hardcopy documents directly into Engagement ES, FileCabinet CS, Fixed Assets CS and/or GoFileRoom ES. Nearly all scanners available today are TWAIN-compliant, including flatbed scanners, sheet-fed scanners, and all-in-one units. (Note that most WIA device drivers are TWAIN compliant and that they work only with the Windows XP or higher operating system.) The type of scanner required should be determined by your own business practices and uses. Engagement ES, FileCabinet CS, Fixed Assets CS, and GoFileRoom ES can be used with a network scanner.